Using k 999 Terms & Conditions — Fully in English

1. General Rules

By using the k 999 website and app, you agree to these Terms and Conditions. These terms constitute a legally binding agreement between k 999 and its members. k 999 reserves the right to amend these terms at any time, and members will be notified of any changes by email.

These Terms & Conditions are published in English. Should any discrepancy arise between the English and Bengali versions, the Bengali version shall prevail. It is your responsibility to read this page in full before using any k 999 service.

2. Account Registration & Eligibility

The following requirements must be met to open an account with k 999:

• You must be at least 18 (eighteen) years of age to register. Opening an account as a minor is strictly prohibited.
• Each person may only operate one account. If multiple accounts are found belonging to the same individual, all accounts will be permanently closed.
• You must provide accurate and complete information at the time of registration. Registering with false details may result in permanent account closure.
• Your account password must be kept strictly confidential. You must not allow anyone else to access or use your account.
• K 999 may request completion of a Know Your Customer (KYC) verification process at any time.

A national ID card, passport, or driving licence is accepted for identity verification. If a member does not cooperate with the verification process, their account may be temporarily suspended.

3. Deposit & Withdrawal Policy

The payment terms and conditions for k 999 are detailed below:

• Withdrawals must be made to the same payment method used for the deposit. If you wish to withdraw via a different method, please contact our support team.
• K 999 reserves the right to place any payment transaction on hold if fraud is suspected.
• Identity verification must be completed before any withdrawal can be processed.
• Multiple withdrawal requests can be made on the same day, but daily limits apply.

4. Bonus & Promotion Terms

K 999 regularly offers a variety of bonuses and promotions. To enjoy these offers, the following rules must be followed:

• Welcome Bonus: A first-deposit bonus is subject to specific wagering requirements that must be fulfilled before it can be used.
• Wagering Requirements: Bonus funds cannot be withdrawn until the wagering multiplier attached to the bonus has been met.
• Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Single use: Each promotional offer can only be used once. Multiple uses from the same household or IP address are not permitted.
• Maximum Bet: A maximum bet limit applies when wagering with bonus funds.

K 999 reserves the right to modify or discontinue any bonus offer without prior notice. If bonus abuse or fraud is confirmed, the member's account and bonuses will be cancelled.

5. Betting Rules

The following rules apply when placing bets on k 999:

• Once a bet is confirmed, it cannot be changed or cancelled unless k 999 expressly permits otherwise.
• Odds offered before a match begins are subject to change. The odds displayed at the time your bet is placed are considered final.
• If a match is cancelled or incomplete, the stake for that bet will be refunded or settled according to the applicable rules.
• Placing bets on both sides of the same match simultaneously (arbitrage betting) is prohibited.
• If suspicious betting activity is detected, k 999 reserves the right to void the relevant bets and investigate the account.

6. Account Suspension & Closure Policy

K 999 may temporarily or permanently close a member's account for any of the following reasons:

• Operating Multiple Accounts
• False Identity & Misinformation
• Bonus or Promotion Abuse
• Evidence of any fraud or manipulation
• Breach of Betting Rules
• Attempting to harass or harm other members

K 999 will generally issue a warning before closing an account. However, in cases of serious violations, action may be taken without prior notice. If your account is closed, you may appeal by contacting our support team.

7. Responsible Betting

K 999 is fully committed to responsible betting. We want our members to enjoy betting as a form of entertainment — not as a source of financial or emotional stress.

• Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: Self-exclusion can be activated for a short-term or long-term break whenever needed.
• Reality Check: Regular alerts are sent to remind members to be mindful of the time they spend on the platform.

To learn more about responsible gambling, visit our Responsible Gaming Visit the page.

8. Intellectual Property & Content

All content on the k 999 website and app — including logos, designs, text, graphics, and software — is the property of k 999 and is protected under intellectual property law. Using, reproducing, or distributing this content without prior written permission from k 999 is strictly prohibited.

9. Limitation of Liability

K 999 strives to provide uninterrupted service; however, temporary outages may occur due to technical issues, maintenance, or other reasons. k 999 accepts no liability for any losses arising from such situations. Members are solely responsible for their own betting decisions.

10. Contact & Complaints

If you have any questions or concerns regarding these Terms and Conditions, please reach out to our support team:

• Email: support@k999-bangla.com
• Live Chat: Directly on the Website & App
• Support hours: 24 hours a day, 7 days a week

K 999 takes all complaints seriously and aims to resolve them within 48 hours.